Roundy added you should always be careful with any suspicious emails or texts that claim you're about to be charged for its antivirus software. Three billion scam messages were sent out over the past year.' When the scammers tried to get another $20,000 days later, he said he knew he had been scammed.ĬTV News Toronto contacted Norton Antivirus about the scam emails and Technical Director for Norton Kevin Roundy said “Scams in general are a huge problem. 'They said I should say that I was making the wire transfer for the repayment of a debt,” said Chisamore. While the teller did ask him questions about why he was sending a wire transfer for such a large amount, Chisamore was told to say he was paying back a loan to an old college friend.

Here's how you can protect yourselfĬhisamore was told to go to his branch and do a wire transfer of $41,400. RELATED: Grandparent scams are on the rise.Then they said ‘gee whiz we made a mistake how do we correct that?’' said Chisamore. “They showed me a screen shot of my bank account that showed almost $42,000 had been entered into my bank account. The scammers were able to hack Chisamore's computer and get into his bank accounts. It was in November when Chisamore got an email which appeared to be from Norton Antivirus Software that looked like a bill for $419.Ĭhisamore was once a customer of Norton and thought it might be a legitimate email, so he replied to it and also called to say he didn’t need the software and didn’t want to pay for it.Ĭhisamore was told he would be refunded $419 dollars, but he was then told $41,900 was accidentally deposited into his bank account. Get the latest local updates right to your inbox.Download our app to get local alerts on your device.The fact that they repeatedly told me not to talk to my bank should have sent all kinds of flares up,' said Carman Chisamore. “I feel terrible and so stupid that I fell for it.

An 87-year-old Ontario senior wishes he never opened an email that looked like it came from Norton Antivirus, as it ended up costing him more than $40,000.

Norton antivirus emails